Most likely, you or the shop that installed your bumper did them incorrectly. It is crucial that you reinstall the sensor exactly as it came out, noting the orientation and order from right to left. It's important to also not turn the vehicle on after the wiring harness is unplugged. If installed correctly as stated in our installation videos, you should have no issues with your sensors.

Yes. On our bumpers, we design them with this in mind. Just pay close attention to our installation videos to make sure you reinstall them in the new bumper correctly.

However, on some of the older 3rd gen Tacoma rear bumpers, we do not offer sensor provisions.

Short answer, only if you have a factory installed forward facing camera. If you don't have this camera, our bumpers are compatible with the factory TSS as is.

If you do have the camera, you will need our TSS relocation bracket for the 4Runner.

We do not offer PDF install instructions. We believe that video adds a whole other level of explanation and detail. Please check out our install instructions on our YouTube channel.

We're not building engines here. Just get it tight.

In most cases, we share hardware kits across different products. Don't be alarmed if you've finished your install and have left over hardware. Throw them in your toolbox.

If you're running a Retrax bed cover or similar retractable bed cover on your truck, you will need our Retrax Mounts to mount our bed rack. This is not compatible with folding bed covers. If you have a track system on top of your bed cover, these mounts have adjustable slots and will fit most applications. You simply need your bed cover to have mounting hardware sticking up from the track.

No, our bed racks are not compatible with Soft Toppers.

In most cases, awnings should be compatible with our roof rack. Since our side plates and extrusions mount flush together, this creates a perfect 90 degree edge to accommodate most L shaped brackets that come standard with awnings. For 270 degree awnings, some special brackets may be required. We do sell our own awning brackets that work really well with our roof rack. The mounting interface is slotted and made to accomodate most 180 degree awnings.

There are several ways you can mount your accessories to our DRIFTR rack. Our extrusions are triple slotted, meaning there's 3 T-nut channels per extrusion. Our T-nuts roll or slide into each slot on the extrusion wherever you want and they provide an anchor for a 1/4-20 bolt. You can insert our T-nuts into the extrusion by rolling and slightly tapping them into the channel or you can remove one side of the extrusion and slide them into the channel.

Additionally, we have Deck Accessory Panels that allow you to mount gear even quicker and easier. These deck panels are compatible with E-Track, L-Track, 3/8 carriage bolts, 1/4 carriage bolts, and have generic oval shaped slots to fit ratchet straps and bungee hooks. These panels mount directly to your roof rack extrusions with T-nuts and give you the ability to fully or partially deck your rack so you can walk or stand on it. It also gives you much more surface area for mounting gear.

In most cases, we batch build our products simply because we're set up that way. As a result, it's very difficult to provide an accurate lead time down to the week. We cannot and do not build singular product SKU's at a time. If it's not in stock, it will get queued into the next batch build, which usually resets roughly every 30 days. In most cases, we actually have product in stock, product currently being built, or product at powder coat. 

Backwoods manufactured products have some of the shortest lead times in the industry. We think 10+ week lead times are simply unacceptable. To cut to the chase, we're a large scale production company, which means we use only the latest and greatest technology in tooling, lasers, brake presses, folders, and even robotics. On top of our tooling capabilities, we also have a crew of some of the best metal craftsmen in the business, all with years of experience. It's these reasons that give us a unique edge on small lead times and even allow us to have product in stock.er here

Orders typically ship within 1-2 business days if in stock.

You will receive a tracking number via email once your order is shipped.

LIFETIME WARRANTY

We are proud to offer a lifetime warranty on the structure of each product to the original purchaser. This applies to:

• Defects in material and craftsmanship, which impair the use of the product for which it is intended
• Conditions of normal and proper use

The warranty does NOT apply to defects caused by or due to improper installation, alteration, abuse, neglect, accident, corrosion, and normal wear and tear.

The warranty covers repair or replacement of the product, at our discretion, and only after receiving the product for inspection. The warranty does not  cover freight charges, labor cost, installation cost, incidental or consequential damages, or cost due to down time of the vehicle. 

POWDER COAT WARRANTY

Due to normal wear and tear, and exposure to natural elements, we offer a 60-day warranty against defects in the powder coat. This includes reasonable sized gouges or scratches. Just like any other part of your vehicle, if you live in a climate that salts highways, make sure to spray down your components to prevent corrosion.

For small touch up applications, we've found that the Krylon Fusion Textured Black Spray Paint is an almost perfect match to our powder coat. For small scratches, we recommend this paint.

Please note: Any products returned for warranty consideration must be accompanied by a written description of the damage and how it happened, along with a copy of the original invoice at the time of purchase. Products are then inspected and must meet the warranty guidelines stated online for credit to be issued. If approved, Backwoods Adventure Mods will have a reasonable amount of time to remedy the defect and will repair or replace the product at no additional charge. 

We do accept returns, however all products are subject to a 30% restocking fee. We will not accept returns 30 days after the customer has received the product. All products are subject to an inspection upon return. Please email info@backwoodsadventuremods.com for details.

Yes, we offer a few different discounts. Please note, discount codes are not valid during sales or other promotions. They do not stack.

We offer 5% off for military and first responders. During the checkout process, you will see a prompt asking if you quality.

We also offer great discounts for subscribing to our marketing email list (pop up on home page).

We also have periodic sales throughout the year on some holidays and physically at expos and shows.